Privacy Policy

How we protect and respect your information across all Takshas platforms

Overview

This privacy policy outlines how Takshas and its platforms (Homepage, Pulse LMS, and Leap Career Guidance) collect, use, and protect any information you share when using our websites and services. We value your privacy and are committed to ensuring your data is handled responsibly across all our educational technology solutions.

Information Collection

Our platforms collect the following types of information:

  • Contact Information: Name, email address, and phone number when you voluntarily provide them through contact forms, registration, or Expression of Interest forms
  • Educational Data: Course progress, assignments, grades, and learning analytics within Takshas Pulse LMS
  • Career Profile Data: Skills, interests, career preferences, and assessment results in Takshas Leap
  • Usage Analytics: Website navigation patterns, feature usage, and performance metrics (non-personally identifiable)
  • Administrative Data: Support tickets, communication history, and account management information

How Information is Used

Information you provide is used exclusively to:

  • Provide and improve our educational services and platforms
  • Personalize your learning experience and career guidance recommendations
  • Send updates about platform features, educational content, and service announcements
  • Respond to your inquiries and provide customer support
  • Generate analytics to improve user experience and platform effectiveness
  • Ensure platform security and prevent fraud or abuse
  • Comply with legal obligations and educational standards

Your personal information is never sold, traded, or transferred to third parties for marketing purposes.

Data Security & Storage

We implement industry-standard security measures to protect your data:

  • Encrypted data transmission using SSL/TLS protocols
  • Secure database hosting with access controls and monitoring
  • Regular security audits and vulnerability assessments
  • Role-based access control for administrative functions
  • Automated backups and disaster recovery procedures

Third-Party Services

Our platforms integrate with trusted third-party services to enhance functionality:

  • Supabase: Database hosting and authentication services with enterprise-grade security
  • Google reCAPTCHA: Spam protection for contact forms and user registration
  • Vercel: Web hosting and content delivery network for optimal performance
  • Email Services: Automated email delivery for notifications and communications

reCAPTCHA Notice: This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Educational Records (FERPA Compliance)

For educational institutions using Takshas Pulse LMS, we comply with the Family Educational Rights and Privacy Act (FERPA):

  • Educational records are only accessible to authorized school personnel
  • Student data is not shared without explicit consent or legal requirement
  • Parents and eligible students have rights to access and correct records
  • Data retention follows institutional policies and legal requirements

Your Rights & Controls

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Portability: Export your data in a machine-readable format
  • Objection: Object to certain types of data processing
  • Restriction: Limit how your data is processed

Cookie Policy

We use cookies and similar technologies to:

  • Maintain your login session and preferences
  • Analyze website traffic and user behavior
  • Improve platform performance and user experience
  • Provide personalized content and recommendations

Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

  • Active account data: Retained while your account is active
  • Educational records: Retained according to institutional policies
  • Support communications: Retained for 3 years for quality assurance
  • Analytics data: Aggregated and anonymized after 2 years

International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data through standard contractual clauses and security measures that meet international standards.

Changes to This Policy

This privacy policy may be updated to reflect changes in our services or legal requirements. We will notify users of significant changes through email or platform notifications. Continued use of our services after changes indicates acceptance of the updated policy.

Contact & Data Protection Officer

For questions about this privacy policy, data protection concerns, or to exercise your rights, please contact us:

Email: privacy@takshas.com

General Contact: hello@takshas.com

Contact Form: Available on our Contact page

Last updated: September 2025

This policy applies to all Takshas platforms: Homepage, Pulse LMS, and Leap Career Guidance